 | If you have an ego, use it Topic / Category: Customer Support Number of views for the Article:
Last week I posted an article, based on a presentation I had given at QA & Test in Bilbao Spain.
I ought to just take a quick moment to state that QA & Test is an excellent conference organised by SQS and focuses on testing embedded software. The quality of the conference is excellent, from the choice of venue with its amazing staff who interpret the proceedings real time, through to the hotel and hospitality given to its speakers. I have been twice now as a speaker and really have been very impressed. But.... back to the point.
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 | Uncluttering your tasks using Task Boards Topic / Category: Customer Support Number of views for the Article:
Most of us understand the complexity of software development. There are lots of moving parts, requirements to hash out, coding and testing to get done. With tons of tasks in a project, it can easily get overwhelming trying to figure out the status of what's on our plate and what things we've already completed. | |
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| Maximizing Test Case Efficiency Topic / Category: Testing Trends Number of views for the Article: 895
It seems we are busier today than ever. With increasing workloads, it is important to maximize the time spent creating test cases. A well thought out testing approach will pay dividends by reducing the time spent creating test cases and by improving the quality of your software releases. | |
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| Best Practices for Describing Defects Topic / Category: Testing Trends Number of views for the Article: 745
To ensure quick resolution to defects that are found, it is important to provide as much information as possible in your defect reports, allowing developers to quickly resolve the issue. Here are some tips for creating a solid defect report. | |
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| 6 Tips for Providing Outstanding Customer Support Topic / Category: Customer Support Number of views for the Article: 637
Nurtured customer relationships result in increased business, industry recognition, and happier clients. Providing excellent customer support to your clients is not difficult, it simply takes planning and tools. Here are some tips to ensure happier clients. | |
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| 6 Tips for Quickening Software Releases Topic / Category: Software Releases Number of views for the Article: 589
A major ingredient to reducing development life cycle time is to eliminate defects before they happen. By reducing the number of defects that are found during your quality assurance testing cycle, your team can greatly reduce the time it takes to implement your software project. Here are some tips to aid in reducing software defects. | |
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